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My order hasn’t arrived, what do I do?
My order hasn’t arrived, what do I do?
Katie Fenton avatar
Written by Katie Fenton
Updated over a week ago

Please double-check your meal hasn't mistakenly been taken by someone else.

If you still can't locate your order, please let us know as soon as possible through our live chat.

Please note we are unable to offer redeliveries of individual items, but the customer service team will offer you a full refund upon investigation. On certain occasions and at the discretion of the team, you may also be entitled to goodwill credits.

Is your whole team affected? Get in touch with us through our live chat as soon as possible so we can look into it.

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