If you have any issues regarding printing with a particular order that might impact the customer please contact us on our live support. Please note maintenance and management of the printer and labels is your responsibility.
How to load the label into the printer: https://www.youtube.com/watch?v=MKJduPG5d4s
The text on the label is too small: Please make sure you have to correct printer settings set to 99014 shipping.
The printer is printing blank/not printing at all:
Please disconnect the power from the printer not the socket, wait for 10 seconds and then re connect.
Please make sure the blue light is still and NOT flashing. If flashing please ensure the label is loaded correctly.