We have noticed a significant spike in missing items and want to make sure we have full transparency through the delivery process to ensure we can pin point where things items have gone missing.In response to this, we will be introducing a three check process from Monday 28th November 2022.
Please see details below:
1. We ask that with every Feedr order you count the items included in the order and check against the order summary or the summary in the portal. Please note down the number of items counted and clearly display this on the first sticker that comes off your dymo machine. Be sure to show this at hand over to our delivery driver.
2. Our courier will be asked to count the items and check this against the number you have provided.
3. Our customers will also be prompted to count items on arrival
For any further questions please get in touch with us at [email protected]